1 – Cancellation conditions before accepting the housing offer
When a person does not wish to accept a housing offer that has been assigned to them by the system, they must reject it online through the portal. If they take no action, the offer will automatically be cancelled after 48 hours.
2 – Cancellation conditions once the housing offer has been accepted
If you sign a rental contract with FMEL but ultimately need to cancel the contract, fees will be deducted:
• Fees after signing but before the lease start date, or after the lease start date but without check-in (key handover), according to our guidelines:
Application guidelines
• After signing, lease start date, and check-in (key handover)
In this situation, it is no longer considered as a cancellation but as a termination of the lease.
Rent is due for 3 months from the beginning of the lease, in accordance with our minimum 3-month rental conditions.
See FAQ 33 / art. 57 of the RIUL / rental contract, section 4.